Effective Date: 01/01/2025
Introduction
We at Skinhub value your trust and are committed to protecting your privacy. This Confidentiality Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
- Usage Data: Information about your interactions with our website, including IP address, browser type, and browsing behavior.
- Voluntary Information: Any additional information you provide, such as customer service inquiries or survey responses.
2. Use of Information
We use the information collected to:
- Process and fulfill your orders.
- Provide customer support.
- Send order updates, marketing emails, and promotions (if consented).
- Improve website functionality and user experience.
- Comply with legal obligations.
3. Sharing Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers, such as:
- Payment processors.
- Shipping companies.
- Marketing platforms (for email newsletters, if opted in).
- These third parties are required to keep your information secure and confidential.
4. Data Security
We take reasonable precautions to protect your personal information. This includes:
- Encrypting sensitive data, such as payment details, using SSL (Secure Socket Layer) technology.
- Regularly monitoring our systems for vulnerabilities.
- Limiting access to your information to authorized personnel only.
5. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, track website performance, and offer personalized recommendations. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your personal data.
- Withdraw consent for marketing communications at any time.
- Request deletion of your data, subject to legal or contractual restrictions.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the confidentiality practices of these third parties. We recommend reviewing their policies before providing any personal information.
9. Changes to This Policy
We reserve the right to update this Confidentiality Policy as needed. Significant changes will be communicated via email or a notice on our website.
10. Contact Us
If you have any questions or concerns about this Confidentiality Policy, please contact us at:
- Email: support@skinhub.ae
- Phone: +971 50 750 7318